HDHP enrollment has been declining since 2021, and employee satisfaction data explains why. Here's what mid-market CFOs and CEOs need to examine before their next renewal.
When employees don't understand their health plan, they make worse decisions that undermine the actuarial assumptions behind your plan design. That's not an HR communication gap. It's a direct hit to your plan budget.
Employees see their payroll deduction and think that's the cost of insurance. They have no idea you're covering $1,400 or more per month on top of that. That gap is why benefits fail as a retention tool.